Tronics services offered
At Tronics, customer satisfaction is how we measure success. To ensure all of our customers walk away happy with our products, we also provide a variety of value-add services to ensure our customers are trained on how to use our products in the most effective manner, allowing them to reap cost and time saving benefits.
We have been manufacturing and selling labellers for almost 40 years and have been Videojet distributors for 20 years. Trust nothing less than the experts in supply, install, and maintenance of labelling and coding machines.
We can customise our machines to suit your production lines and the products you manufacture. When you buy from Tronics, you get a quality machine, built locally by an engineering team with almost 40 years experience in the industry. You also get local technical and hands on support during installation to get you up and running faster. We have local teams who provide services for repair, troubleshooting, maintenance, and technical support to our customers. A locally bought Tronics labeller equals peace of mind for your business for the life of your machine.
Pre-sales technical support for all our labelling and coding machines customers
Our highly trained teams of technicians, engineers, and sales representatives are dedicated to providing a viable solution for any labelling and coding/marking application. Our aim is to supply world-class marking and labelling solutions to our customers.
Labelling or coding tests on customers’ product samples of various shapes and sizes
Our customers often want to see how their existing labels look like when applied onto their products with a Tronics machine, or how their products look like when coded or marked by Videojet machine. If you would like to be able to do the same, please contact us.
Installation Technical Support onsite at a time that suits you
Every machine we sell comes with install technical support from a very experienced team of engineers and technicians. We will be there on your factory floor doing the installation or helping your team install your new machine.
Spare parts and consumable products
We keep a number of spare parts in stock and have the ability to manufacture or source parts quickly. Tronics also stock consumables such as inks, cleaning and makeup solutions, as well as thermal transfer ribbons, amongst several other products.
Repair and Maintenance Services
Our customers can opt between having our service technicians run a regular maintenance program on their machines or having our service technicians called out to site on an as needed basis.
We offer flexible purchasing options for our customers, specifically "leasing", "trade in" and "buy outright" options. For further information please see below or contact us directly via the "Contact Us" tab on the top menu.
Unlike many other machinery sellers we offer competitive trade-ins for our machines. We can break them down into parts so they are worth something to us, which reduces your purchase cost.
Our customised leasing and renting options eliminate the need for bulky single purchases and reduce them to manageable and competitive monthly payments.
We can, of course, sell to you under an outright purchase and can arrange finance. Contact us today to talk about getting a new machine into your plant.